Salt Functional Medicine ("Salt Functional Medicine," "we," "our," or "us") values your privacy and is committed to protecting the personal information of our patients, website visitors, and users ("you" or "your"). This Privacy Policy describes how we collect, use, share, and protect information when you visit our website and related domains (the "Site").

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1. Information We Collect

A. Personal Information

We collect information you choose to give us when you:

• Fill out a contact, appointment, or new patient form

• Request or receive direct primary care, functional medicine, or related services

• Submit documents or health records

• Subscribe to our communications

• Make payments

• Take part in surveys or leave a testimonial

This information may include:

• Your full name

• Email address

• Phone number

• Mailing address

• Health-related and medical information you share so we can provide care

• Payment information

• Any other information you choose to provide

Because we are a medical practice, some of the information you submit may be sensitive health information needed to deliver your care.
 

B. Internet Traffic Data

When you visit the Site, we may automatically collect:

• IP address

• Browser type

• Device type

• Operating system

• Access times

• Referring website addresses

We use this data for analytics, system administration, security monitoring, and improving website performance.
 

C. Cookies and Tracking Technologies

We use cookies and similar technologies to:

• Improve Site functionality

• Analyze traffic and visitor behavior

• Enhance your experience

• Support our marketing efforts

You can turn off cookies in your browser settings, but some features of the Site may not work properly if you do.

Third-party analytics or service providers may use their own tracking technologies. We do not control these, so we encourage you to review their privacy policies.
 

2. How We Use Your Information

We use your information to:

• Provide direct primary care, functional medicine, and related health services

• Schedule appointments and manage your plan of care

• Process payments and billing, including providing superbills for reimbursement on request

• Respond to your questions and requests

• Send administrative and service updates

• Maintain accurate records

• Improve our services and operations

• Comply with legal and regulatory requirements

We do not sell your personal information.

Unless you opt out, we may send you service-related messages and occasional practice updates.
 

3. SMS Messaging

If you give us your mobile number and opt in through a form or checkbox, you agree to receive text messages from Salt Functional Medicine. These may include:

• Appointment reminders

• Requests for documents or information

• Service updates

• Billing notifications

• Promotional messages, where applicable
   

Important Disclosures

• Consent to receive text messages is not a condition of purchasing any service.

• Message frequency may vary.

• Message and data rates may apply.

• You can opt out at any time by replying STOP.

• For help, reply HELP.

Text messaging is not a secure channel. Please do not send detailed medical information by text.
 

4. Mobile Information Sharing

We do not share mobile information with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third party except as required by law.

We may share information with service providers who help us operate, such as SMS delivery platforms, payment processors, and secure record or document storage providers. They may use it only to perform those services for us.
 

5. Sharing and Disclosure of Information

We may share your information:

• With service providers who help us run the practice

• When required by law, such as in response to a subpoena, court order, or regulatory request

• In connection with a merger, acquisition, or transfer of the business

Our service providers must keep your information confidential and use it only for authorized purposes.
 

6. Data Security

We use the following measures to protect your information:

• Encrypted data transmission

• Secure cloud-based platforms

• Secure record and document storage

• Role-based access controls

• Restricted staff access

We protect sensitive information both online and offline. While we take reasonable steps to safeguard your information, no system can guarantee absolute security.

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7. Your Rights and Choices

You may:

• Ask to access your personal information

• Ask us to correct inaccurate information

• Ask us to delete your personal information, subject to legal and medical record retention requirements

• Withdraw your consent to marketing communications

• Opt out of text messages at any time

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8. Registration and Payments

Information you provide when becoming a patient or making a payment is used only for service delivery, billing, compliance, and recordkeeping.

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9. Testimonials

If you submit a testimonial or review, you consent to our publishing it.

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10. Third-Party Websites

Our Site may link to other websites. We are not responsible for their privacy practices.

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11. Public Forums

Information you post in public areas, such as comments or reviews, is not protected by this Privacy Policy.

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12. Corporate Changes

If Salt Functional Medicine is involved in a merger, acquisition, or business transfer, personal information may be transferred as part of that transaction.

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13. Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page.

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14. Contact Us

Salt Functional Medicine
1074 10th Ave S, Jacksonville Beach, FL 32250
Phone: (904) 799-2460
Email: info@saltfunctionalmedicine.com

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